Account & Login: How To Update Billing Information

If you've received a new card, updated your billing information, been notified of a failed payment, or wish to update the card you use for your membership, please follow the steps below.

To update your billing information:

• Log into the membership hub by clicking here. 
• Click on your profile image in the top right corner.
• Select "Billing" from the dropdown menu.
• To update your billing information, go to "billing" and click on your payment plan under "manage your subscriptions below"
• Under "payment method", click on "add payment method"

Here is a video from the membership hub walking you through the steps above. 

For failed payments:

• Follow the steps above
• Scroll down until you can see the failed payment
• Click on the failed payment
• You’ll be directed to a page where you can pay the outstanding amount