Canceling Your Membership: Policy + Instructions

Cancelation Policy

You can easily cancel your membership from within the hub. You may cancel at any time. Alternatively, you can contact our support team at support@alexkincaidart.com at least three business days before your renewal date to avoid the next charge.

Payments are automatically deducted from your chosen payment method on the same date every month/year until you cancel your membership. Upon cancellation, all member benefits will end.

How To Cancel Your Membership

We are sorry to see you go, but we are happy to help walk you through the cancellation process. Please take a moment to read through the following instructions for canceling your subscription.

Before you make your final decision, please note that if you cancel, you will no longer be locked into your current price. If you wish to rejoin in the future and our prices have increased, you'll need to subscribe at the new, higher rate. Once you cancel, you will continue to have access to the Facebook Group and the Hub Resources until the end of your billing period.

Option 1: Cancel In The Membership Member Hub

If you prefer video instructions, click here to watch a quick tutorial on the process.

Here are the steps to do it yourself: 

1. Log into your profile, click on your picture on the top right and select "Billing" from the dropdown menu. 

2. Click anywhere on the gray box and it will bring you to your subscription information.

3. On the subscription information page, click Cancel plan and then follow the prompts.

Option 2: We process the cancellation for you

If you're unable to cancel on your own, we're happy to assist! Simply reach out to our support team at support@alexkincaidart.com at least three business days before your renewal date, and we'll take care of the cancellation for you to ensure no further charges are applied.